Contact

Contact Information

Last updated: November 14, 2025

If you need assistance with an order, shipping, product information, warranties, returns, or general questions, you can reach our support team using the contact details below.


Business Information

Trade Name: World Class Spas

Registered Company: Medusa Mergers LLC

Physical Address:
Medusa Mergers LLC
26 Ponderosa Trl S, B10
Belleville, MI 48111
United States


Customer Support

Phone: (866) 527-9516

Email: Support@WorldClassSpas.com


Business Hours

Monday – Saturday: 9 AM – 9 PM EST
Sunday: 12 PM – 3 PM EST


Additional Support Options

  • Live Chat: Available on the bottom right of the website during business hours.
  • Response Time: Most emails are answered within 24 hours.
  • Emergency Order Issues: Leave a voicemail or send an email with “URGENT” in the subject line.

We appreciate your business and are here to help with anything you need.

Welcome to World Class Spas! Whether you have questions about our products, need assistance with your order, or want to share your feedback, we're here to help!

Our Commitment to You

At World Class Spas, we understand that your satisfaction is paramount. Our team is dedicated to providing exceptional support and guidance to ensure you find the perfect spa for your needs. Whether you have product inquiries or need assistance after your purchase, we're here every step of the way. Your comfort and happiness matter to us, and we strive to exceed your expectations with prompt and friendly service. Reach out anytime; we're just a call or email away!