Canadian Spa Co. St. Lawrence 13ft 12-Person 39-Jet Swim Spa
Canadian Spa Co. St. Lawrence 13ft 12-Person 39-Jet Swim Spa
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The 13ft. St. Lawrence Swim Spa is the perfect all-around solution for all your swimming and relaxation needs! It features various seating styles for 5, including captain’s chairs with headrests, a coach’s chair with interchangeable hydrotherapy jets and an exclusive stand-up chair for a deep-tissue leg massage. The 13ft. St. Lawrence is packed with 39 adjustable and interchangeable hydrotherapy jets, 3 wide river jets powered by 16.4-amp, 5 horsepower pumps which create strong yet smooth currents so that you can swim, jog, walk or exercise as the ongoing stream keeps your balance and enables effective hydro training. Our spas use Glacier filtration and a built-in ozone generator to keep your water crystal clear without hassle- letting you focus on enjoying your time in the spa, rather than caring for it! The 13ft. St. Lawrence offers unbeatable value through its combination of swim space, seating capacity, quality, features and design. The spa's LED lighting, built-in Bluetooth audio, aromatherapy system, and cascading waterfalls, create a full-sensory experience, making it the perfect complement to your backyard!
Features
- The latest digital controls from Balboa
- Perimeter multi-colored LED mood lighting and Bluetooth sound system with pop-up speakers
- Multi-level seating to accommodate all sizes and a spacious free-swim area for all swim activities
- Ozone water purification system and 200 sq ft of Antimicrobial filtration ensures crystal clear water
- Features air control valves, 39 adjustable and interchangeable hydrotherapy jets and 3 smooth river jet currents for resistance hydro training
- Complete customization with diverter valves and two waterfalls
- Adjustable water resistance
- Air venturi valves to vary the water jet pressure
- 7 layers of blackout insulation features high-density closed cell foam, a heat retention blanket surrounding the interior, and multiple layers to provide your swim with insulation that traps and retains heat
- Includes deluxe hardtop cover and Antimicrobial filter set – customer responsible for freight and offloading, crane required for final installation
Key Highlights
- Adjustable/Interchangeable Jets
- LED Lighting
- Multi Speed
- Glacier Filtration with Ozone Generator
- AO3P Ready (UV Bulb sold separately)
- Waterfall
- Aromatherapy
- Bluetooth Audio
Specifications
Manual & Warrenty
At World Class Spas, we take pride in offering premium-quality Canadian Spa hot tubs built for durability, comfort, and long-lasting performance. Each spa is backed by a comprehensive manufacturer’s warranty designed to provide you with peace of mind and reliable support for years to come.
Warrenty Overview
🛡️ Acrylic Portable Spas:
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Shell Structure – 5 Years
Covered against structural defects and water loss for long-term reliability. -
Shell Surface – 1 Year
Protection from blistering or cracking caused by manufacturing defects. -
Parts & Labor – 1 Year
Includes coverage for pumps, controls, fittings, and the repair labor.
🛡️ Acrylic Non-Portable Spas:
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Shell Structure – 10 Years
A decade of warranty against leaks or structural failure from defects. -
Shell Surface – 2 Years
Backed for acrylic surface durability, including cracking or delaminating. -
Parts & Labor – 2 Years
All key electrical components and plumbing systems are protected, with labor included.
What Is Not Covered
While your spa is backed by a robust warranty, the following items are excluded from coverage:
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- Damage from improper installation, misuse, abuse, or neglect
- Use of non-approved chemicals or poor water maintenance
- Cosmetic issues like fading, scratches, or discoloration due to UV, heat, or chemical damage
- Unauthorized repairs, modifications, or tampering with components
- Damage due to natural disasters, flooding, or acts of God
- Filter cartridges, spa covers, pillows, and other consumable accessories (considered wear items)
- Any freight or labor costs related to unauthorized service providers
How To File Warrenty Claim
To submit a warranty claim, please follow these steps:
- Gather Details: Include your order number, date of purchase, product serial number, and a detailed description of the issue.
- Visual Evidence: Upload clear photos or videos showing the area of concern.
Submit your claim at: service@canadianspacompany.com or submit a service ticket at Submit a Support Ticket
Warrenty Service & Maintenance
Canadian Spa reserves the right to repair or replace defective parts at their discretion. In most cases, serviceable components will be shipped directly to the customer with instructions for easy installation. In-home technician visits may be arranged when required, though service availability may vary by location.
Customers are responsible for regular spa maintenance. Failure to maintain water chemistry or operate the spa within recommended parameters may void parts of the warranty.
Transferability
This warranty is provided to the original purchaser and is non-transferable unless specifically arranged through an authorized Canadian Spa dealer.
Power & Heating Information (Plug & Play Models)
The Acrylic Plug & Play spas operate on a 120V household outlet. This setup allows the spa to run the heater and low-speed jets at the same time, but when the high-speed jets are activated, the heater automatically pauses.
- Initial heating may take 24–48 hours, which is normal for 120V Plug & Play models.
- If you’d like to run the heater and high-speed jets simultaneously, the spa can be converted to 240V.
- For step-by-step guidance, see Canadian Spa’s conversion guide or watch this YouTube video.
⚠️ Disclaimer: Any electrical service, including 240V conversion, must be carried out by a licensed electrician. Failure to do so may void the manufacturer’s warranty.
Shipping & Return Policy
At World Class Spas, we strive to ensure every customer receives a seamless, stress-free delivery experience when purchasing luxury wellness products. As an authorized reseller of brands like Canadian Spa Co., we follow strict guidelines for shipping, returns, and service. Please read this policy carefully before placing your order.
🚚 Shipping Policy
Free Standard Shipping
- Available for qualifying orders within the continental USA.
Processing & Payment
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- Orders are processed within 2–3 business days once payment clears.
- Credit/debit card transactions may take 2–3 business days to process.
Delivery Timeframes
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- In-Stock Items: 1–2 business days to ship + 5–10 business days in transit (total: ~1–2 weeks).
- Made-to-Order Products: Typically 4–6 weeks before shipping due to production times.
- Tracking information will be provided once your order ships.
Delivery Requirements
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- Standard freight shipping is curbside only.
- Customers are responsible for moving the product to its final location.
- Larger shipments (especially crates over 92”) may require a forklift or manual uncrating for unloading.
Backyard Delivery (Optional Add-On)
Canadian Spa Co. offers a Backyard Delivery service for hot tubs and swim spas. This service includes:
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- Placement in the backyard (where accessible)
- Unpacking and debris removal
- Does not include electrical or plumbing hookup
👉 To request a quote for Backyard Delivery, please complete the inquiry form here: Canadian Spa Backyard Delivery Form
Additional Services
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- Customers who would like electrical and/or plumbing installation may inquire with our team at support@worldclassspas.com for a quote.
- Customers who would like electrical and/or plumbing installation may inquire with our team at support@worldclassspas.com for a quote.
Address Changes & Fees
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- Changing the delivery address after shipment may incur a $250 re-routing fee.
- Failed deliveries due to incorrect details may result in additional fees.
Damage Inspection Upon Delivery
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- Inspect all shipments before signing the bill of lading.
- Note any visible damage, take photos, and contact us within 24 hours.
↩️ Return & Refund Policy
Order Cancellations
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- Orders may be canceled only if they have not yet shipped.
- Canceled orders are subject to freight charges and restocking fees.
Returns & Restocking
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- Returns require an approved RMA (Return Merchandise Authorization) number.
- Returns are only accepted for products with manufacturer defects or shipping damage.
- Items must be unused, in original packaging, and in resalable condition.
- A 25% restocking fee applies to all eligible returns.
- The customer is responsible for all return freight costs unless the product is defective or damaged upon arrival.
Non-Returnable Items
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- Hot tubs and swim spas
- Custom or made-to-order products
- Used, installed, or damaged items not caused by shipping or manufacturer defects
- Accessories, replacement parts, or consumables
Damaged or Defective Items
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- Must be reported within 30 days of delivery.
- Provide photos and a description for review.
- Replacement parts or repairs will be provided at Canadian Spa Co.’s discretion.
Refund Processing
- Approved refunds will be issued to the original payment method within 5–10 business days after inspection of the returned item.
🔹 Authorized Reseller Notice
World Class Spas is an authorized reseller for Canadian Spa Co. and other premium wellness brands.
All returns are handled per manufacturer guidelines, coordinated through our support team.
For assistance with:
- Order cancellations
- Delivery concerns
- Return requests
- Installation add-ons
Please contact us:
📞 866-527-9516
📧 support@worldclassspas.com
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FREE SHIPPING ON ALL ORDERS
We’re dedicated to fast, free delivery! Orders are processed within 48 hours
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HASSLE-FREE RETURNS
Easy 30-Day returns – Simply cover return shipping and restocking fee
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PRICE MATCH GUARANTEEE
Find a lower price? We’ll match it! Terms apply
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DEDICATED CUSTOMER SUPPORT
Need help? Whether you have questions or need assistance, we’re committed to providing support every step of the way!
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SHOP TAX-FREE — NATIONWIDE (Excludes MI)
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— because your checkout should be stress-free.