CERAGEM M4 — Premium Thermal Massage Chair 

Experience elite home wellness with the CERAGEM M4 — a sleek, modern massage chair that combines thermal therapy, full-spine massage, and smart comfort for everyday restoration and refreshment.

Features

• 8 Automatic Massage Modes for personalized, full-body relaxation
• Premium SL-Track Design engineered for near-silent operation
• Reclines Up to 145° for deeper rest and spinal decompression
• 149°F Concentrated Thermal Therapy along the spine
• Infrared Heat Technology enhances circulation and accelerates muscle recovery
• Gentle Spinal Massage that supports posture and reduces tension
• Bluetooth-Enabled Remote Control for seamless customization
• USB Charging Support for convenient, at-home use
• Designed for daily pain relief, restorative recovery, and full-body wellness

Key Highlights

✔️ Whisper-quiet massage technology for peaceful, spa-grade sessions anytime
✔️ Ergonomic zero-gravity support to enhance circulation and reduce spinal pressure
✔️ Premium modern design that elevates any home wellness space instantly
✔️ Precision thermal therapy to accelerate muscle recovery and relieve deep tension
✔️ Smart digital remote control for effortless, personalized wellness adjustments
✔️ Built for long-term mobility support through consistent restorative therapy
✔️ Clinically inspired home treatment without scheduling or travel
✔️ 0% APR Affirm Financing — upgrade now, pay later

Specifications

Manual & Warrenty

The Ceragem M10 comes with a standard limited manufacturer's warranty of 1-year, covering defects in materials and workmanship under normal residential use. This includes protection for:

• Mechanical or electrical component failure
• Defective materials or parts
• Issues due to manufacturing error

Support & Service

Ceragem provides ongoing after-service care, including access to dedicated support, product guidance, and authorized service centers. For warranty claims or product support, please contact Ceragem directly:
👉 Ceragem Contact Form

Shipping & Return Policy

At World Class Spas, we strive to ensure every customer receives a seamless, stress-free delivery experience when purchasing luxury wellness products. As an authorized reseller of brands like Kahuna, we follow strict guidelines for shipping, returns, and service. Please read this policy carefully before placing your order.

🚚 Shipping Policy

Processing & Shipping

• Orders are processed within 2–3 business days once payment clears.
• Standard freight delivery typically takes 10–14 business days, though delivery may take up to 30 business days in rare cases (e.g., weather, carrier delays).
• All standard deliveries are threshold/curbside unless upgraded.

Delivery Options

Ceragem offers two main delivery options:

Threshold Delivery (Included)

• • Delivery to the first dry area of your home (garage, front porch, or foyer).
  • Does not include moving the product to your final room or assembly.
  • Customers are responsible for placement and setup.

White Glove Delivery (Paid Upgrade)

• • Delivery into the room of your choice.
  • Includes unpacking, full assembly, and packaging removal.
  • Must be selected at checkout.
  • Please note: White Glove Delivery fees are non-refundable.

    🚚 Delivery Options & Timeframes

    Delivery Method	What’s Included	Cost to Customer	Estimated Timeline
    Threshold Delivery (Default)	Delivered to the first dry area (garage/entryway). Customer moves the chair to final room and handles unboxing.	Free (covered by World Class Spas)	7–10 business days (up to 30 during carrier/weather delays)
    White Glove Delivery (Upgrade)	Placement in room of choice, full assembly, unpacking & debris removal. No electrical work included.	+$200 upgrade (discounted)	10–14 business days (up to 30 during carrier/weather delays)

    * Remote/limited-access locations may require a surcharge. White Glove fees are non-refundable. For questions or to schedule White Glove service, email support@worldclassspas.com.

• • Return Policy

    • • Returns are accepted only if the unit is unused, in original packaging, and requested within 14 days of delivery.
      • A 20% restocking fee may apply depending on condition of the returned item.
      • All returns must be initiated through World Class Spas — Ceragem does not accept consumer-direct returns.
      • Freight charges are non-refundable and return shipping is the customer’s responsibility.

    Restocking Fees (per Ceragem USA/Service Center Info):

    • • A 20% restocking fee applies to items returned within their 14-day return policy, provided they are new and unused.
      • Return shipping costs are the customer’s responsibility.

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    Cancellations

    • Within 24 Hours of Order → Cancellations or modifications are allowed with no penalty.
    • After 24 Hours → Orders are locked for processing and cannot be canceled or changed.
    • After Shipment → Once shipped, the order cannot be canceled. Customers may instead request a return (subject to Ceragem’s return policy and restocking fees).
    • Action Required → Customers must contact us immediately via support@worldclassspas.com or (866) 527-9516 to request cancellation within the allowed timeframe.

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    Non-Returnable Conditions

    Products cannot be returned if:

    • • Used in commercial, industrial, or rental environments
      • Returned in unsanitary condition (stains, odors, pet hair, mold, etc.)
      • Modified, heavily used, or not in resalable condition

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    Return Authorization

    All returns require pre-approval and an RMA (Return Merchandise Authorization).

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    🔹 Authorized Reseller Notice

    World Class Spas is an authorized reseller for Ceragem and other premium wellness brands.
    All returns, warranties, and service claims are handled per manufacturer guidelines, coordinated through our support team.

    For assistance with:

    • Order cancellations
    • Delivery concerns
    • Return requests
    • White Glove service quotes

    Please contact us:
    📞 866-527-9516
    📧 support@worldclassspas.com